Frequently Asked Questions

This is a list of many of the most common questions we get. If you do not see your question or would just like to chat please send us an email or call us at 970-201-1085. 

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Guided Adventures - FAQ

  • Our guided tours combine carefully planned cycling routes, knowledgeable tour leaders, local experiences, and the practical arrangements that make a great cycling holiday. Accommodation, bikes, meals, and other inclusions vary by tour, so check the individual tour page for the full details.

  • Our guided adventures are led by people who know the routes, local stories, and places worth stopping for. The exact guiding arrangements depend on the tour, so contact us if you would like to know more about a particular trip.

  • We keep our groups small to create a more personal experience. Our website describes groups of around 6–12 riders, depending on the adventure, with at least one tour leader. Check the individual tour page for its group arrangements.

  • Group sizes vary by adventure. We generally limit groups to 12 participants, and we can discuss arrangements for larger private groups. Get in touch if you are booking with friends or a club. We have a minimum of 4 people for a Guided tour.

  • General cycling fitness is a good starting point. Our routes are planned with distance, elevation, and time in the saddle in mind. The level of challenge varies by tour, so read the route details and contact us if you're unsure which adventure suits you.

  • Daily distances vary depending on the tour and route. Each tour page provides the relevant itinerary and riding information. We aim to balance enjoyable cycling with time to explore the places we visit.

  • That depends on your chosen adventure. Our routes may include quiet country roads, rolling countryside, hills, or more challenging terrain. We plan routes around the riding experience, safety, scenery, and interesting places along the way.

  • Please tell your guide if you're finding a ride difficult. Our small-group approach helps us respond to riders' needs, but the options available depend on the particular tour and day's logistics. Let us know about any concerns before booking.

  • Beer and local experiences are an important part of our tours. We seek out independent and family-owned breweries with interesting stories and distinctive experiences. Specific visits and tastings vary by itinerary, so check what's included on your chosen tour page.

  • Let your guide know as soon as possible on a guided tour so they can help you work out the next step. For specific mechanical support and repair arrangements, please check the details of your chosen adventure.

  • This may be possible, depending on the tour and available arrangements. Contact us before booking so we can discuss accommodation, activities, and options for someone who isn't riding every day.

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Self-Guided Adventures - FAQ

  • Self-guided adventures give you the freedom to ride at your own pace while we take care of the planning details. Depending on the tour, this can include carefully planned routes, ride information, accommodation, and practical support. See the individual tour page for a complete list of inclusions.

  • We provide GPS tracks that you can follow through our tour app or on a compatible device. We also provide helpful route information so you can enjoy exploring independently.

  • We build our tours using Komoot and recommend using it to navigate your route. We can also provide GPX files for you to upload to the device or app of your choice. If you choose this option, please check that your route matches our Komoot route before you begin

  • Yes. Our self-guided adventures include access to support when you need assistance or have a question. We'll explain the arrangements and contact details for your specific trip before you set off.

  • Use your supplied GPS tracks and route information first. If you're still unsure, contact us using the support details provided for your trip. We'll help you work out the next step.

  • Contact the support provided for your tour if you need assistance. The exact repair and recovery arrangements depend on the route and destination, so we'll clarify these before your trip. Basic things like flat tires are your responsibility.

  • Absolutely. That's one of the main benefits of a self-guided adventure. You can enjoy the route at your own pace, take breaks, explore along the way, and make each day your own while following the planned itinerary.

  • Self-guided tours are designed to give you independence. Whether everyone rides together or at their own pace is up to your group, provided you follow the itinerary and any safety guidance supplied for your trip.

  • Contact the support team using the details provided for your tour. The available alternatives depend on your location and the arrangements for that particular trip, so please discuss any concerns as early as possible. You are expected to be able to complete the planned daily rides. If you are unable to do so, you may be responsible for any additional costs associated with reaching your overnight accommodation.

  • Some routes offer opportunities to discover local breweries, beer cafés, and regional drinks. Whether particular visits or tastings are included depends on your itinerary. Check the tour page for details before booking.

  • Please contact us to discuss your booking. Changes depend on availability, timing, and any additional costs involved; we can't guarantee that a guided place will be available. Changes are very difficult to arrange once a tour has started, so please consider your preferred tour format carefully before booking.

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Bikes and Cycling

  • The best bike depends on the route and terrain. We work with local suppliers to source bikes suited to each adventure rather than relying on a one-size-fits-all fleet. Check your chosen tour's details for the recommended bike type.

  • Our website confirms that guests can bring their own bicycle on multi-day adventures. Please check the details of your particular tour and let us know in advance so we can discuss any practical arrangements.

  • We work with local bike suppliers to arrange suitable rental bikes. Availability of specific bike types, including e-bikes, depends on the tour and destination. Please confirm your preference when booking.

  • Helmets are required on our tours. Our published information says helmets are available, although we strongly recommend bringing your own for comfort and fit. Check the arrangements for your particular trip before departure.

  • We'll send you a packing list with essential and optional items for your particular tour. What you'll need depends on the destination, season, and itinerary. We recommend packing light, especially if luggage needs to be transported between stops.

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Booking and Payments

  • You can explore our tours online and follow the booking instructions on the relevant tour page. If you'd like advice before booking, contact us and we'll help you find the right adventure.

  • Inclusions differ between tours. Depending on your chosen adventure, these may include accommodation, bike rental, luggage transfers, guiding, and selected meals or experiences. Each tour page lists what's included and what you'll need to arrange separately.

  • Our current Terms & Conditions state that a 25% deposit is required when booking. For custom tours, the deposit is non-refundable. Please check the terms applicable to your specific booking before paying.

  • Our current Terms & Conditions state that the remaining balance is due 60 days before departure. If you have an existing booking or see different terms on your tour page, contact us to confirm the applicable deadline.

  • Payment options are provided during the booking process. If you have a question about a particular payment method, contact us before completing your booking.

  • Contact us to ask about availability or upcoming departures. We can discuss whether another date or a different adventure might suit you.

  • Please contact us as soon as possible if your plans change. We'll discuss what can be changed and whether any additional costs apply. Changes depend on the tour arrangements and availability.

  • Our current Terms & Conditions state that cancellations made 61 days or more before departure receive a full refund. Within 60 days of departure, tours are generally non-refundable. Custom-tour deposits are non-refundable, and gift cards and gift certificates are non-refundable. Please read the full Terms & Conditions and contact us if you need to cancel; we'll discuss what options may be available.

  • If we have to cancel a trip, you can choose between a full refund or a place on a different tour.

  • Please contact us to discuss your circumstances. Any transfer depends on the tour arrangements, availability, and applicable booking terms, so we cannot guarantee that a transfer will be possible.

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General - FAQ

  • We're passionate about great cycling, local beer, and the places and people that make a destination special. We keep our groups small, carefully plan our routes, and seek out local accommodation, independent breweries, and experiences that bring each destination to life.

  • Please let us know about dietary needs, allergies, medical considerations, or other important requirements when planning your trip. We'll discuss what's possible and work with our local partners to accommodate your needs wherever we can.

  • We offer cycling adventures across Europe and beyond, with destinations including Belgium, Germany, France, Norway, Czechia, Portugal, Luxembourg, the Netherlands, Italy, England, Scotland and more. Our guided, self-guided, and custom options vary by destination. Explore our tour pages for the current selection.

  • It depends on where you'd like to ride, the kind of experience you enjoy, and how much independence you'd prefer. Choose a guided tour if you'd like to ride with a guide and fellow cyclists, a self-guided tour if you'd prefer to explore independently, or a custom adventure if you have something specific in mind. If you're unsure, get in touch and we'll help you choose.

  • You don't need to be an expert cyclist, but you should be comfortable riding a bicycle and able to meet the demands of your chosen route. Terrain and daily distances vary considerably between tours, so review the itinerary and ask us if you're unsure about the level of riding.

  • We welcome enquiries from solo travellers, couples, and friends. Our small-group approach creates opportunities to enjoy the journey and meet fellow riders. If you're travelling alone or with a group, contact us to discuss availability and room arrangements.

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Beer, Food and Local Experiences

  • Local beer and memorable stops are central to our approach. We seek out independent and family-owned breweries that have a story to tell, alongside other local experiences. The actual visits depend on your tour itinerary.

  • The number and type of tastings vary by tour. Please check the itinerary and inclusions for your chosen adventure to see which tastings or brewery visits are included.

  • Yes, you can still enjoy the cycling, scenery, food, and local culture without drinking alcohol. Let us know when booking so we can discuss your preferences and any non-alcoholic options at planned stops.

  • Please tell us about dietary requirements and allergies when booking. We'll work with our accommodation and food partners to accommodate your needs wherever possible. For complex allergies or strict dietary requirements, contact us before confirming your booking.

  • Yes. We believe food is an important part of discovering a place. Our routes and stops are planned with local experiences in mind, although the meals included and opportunities to dine vary by tour.

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Custom Adventures - FAQ

  • Yes! We can help you create a cycling adventure for your group, whether you're traveling with friends, a club, or colleagues. We'll work with you to shape a trip around your interests, riding style, and preferred pace.

  • Absolutely. We can adapt existing routes or build a journey around your ideas. We also create trips from scratch not related to our tours. We are a full service licensed travel company. Our team draws on years of riding and refining routes to help you choose suitable daily stages, accommodation, and experiences.

  • Yes, private group trips are among the possibilities we can discuss. Tell us about your group, the occasion, and what you'd like from the adventure, and we'll explore the options with you.

  • Custom tours are designed around your needs, and we can discuss your preferred dates. Availability will depend on the destination, accommodation, logistics, and timing.

  • Yes. We can discuss daily distances, terrain, elevation, and riding style to help shape a trip that suits your group. Tell us about your cycling experience and what a great day in the saddle looks like for you.

  • We can help you adapt existing routes, combine regions or stages, and select experiences that reflect your interests. Tell us about the places, breweries, food, and cultural stops you'd love to discover.

  • We can help coordinate accommodation and the practical logistics of your custom adventure. The exact services available, including luggage transfers, depend on the itinerary and destination. We'll confirm what's included in your proposal.

  • The ideal group size depends on the destination, route, dates, and type of experience you're planning. Get in touch with your group size and we'll discuss what makes sense for your trip.

  • The earlier you contact us, the more flexibility we'll have to plan routes, arrange accommodation, and coordinate local experiences. If you already have dates in mind, share them with us and we'll discuss the possibilities.

  • Pricing depends on your itinerary, accommodation preferences, group size, bike arrangements, and included experiences. We'll work with you to develop an adventure and provide pricing based on the details of your trip.

  • Start with an idea—even if it's only a destination, a rough timeframe, or a few things you'd love to experience. We'll talk through your riding preferences and interests, refine the route together, and work through the practical details.

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Accommodation and Logistics

  • We select accommodation with local character, including hotels and bed and breakfasts where possible. We look for comfortable, well-maintained places that help you experience the area. The specific accommodation and what's included are listed on each tour page.

  • Room arrangements depend on your booking. Our published rates are generally based on double occupancy. If you're traveling alone or prefer your own room, contact us about the options and any single-occupancy supplement.

  • Single rooms may be available for an additional charge, depending on the tour. Let us know your preference when enquiring so we can confirm availability and pricing.

  • Many of our accommodation partners provide breakfast, and we look for options that help riders fuel up for the day. Please check your chosen tour's inclusions to confirm which breakfasts and other meals are provided.

  • Meal inclusions vary by tour. Each tour page explains which meals are included, so check the itinerary before booking and budget for any meals that aren't covered.

  • Luggage transfers are part of the logistics for some of our multi-day adventures. The exact arrangements depend on your tour. We'll explain what's included and provide packing guidance before you travel.

  • Every itinerary has its own start and finish points. Check the individual tour page for the route and meeting details, and contact us if you need help planning your arrival or departure.

  • Travel arrangements depend on your destination and itinerary. We'll provide the relevant tour information and can discuss options for reaching the starting point. Please check whether transport to the start is included or needs to be arranged separately.

  • We can discuss airport or station transfers and help you explore suitable options. Availability depends on your arrival point and tour logistics, so please ask us before making travel arrangements.

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Safety, Weather and Insurance

  • Weather depends on the destination and season. We'll provide a packing list to help you prepare. Conditions may affect the riding experience, and routes or other arrangements may sometimes need to change for the comfort and well-being of the group.

  • We plan routes with safety and enjoyment in mind, choosing roads and paths carefully and reviewing our routes over time. On guided tours, your guide provides direction and local knowledge. All riders are responsible for riding safely within their abilities and following applicable traffic laws.

  • Tell your guide or contact the support details provided for your tour as soon as possible. Follow local emergency procedures if urgent assistance is required. Review your travel insurance carefully to understand what medical care and cycling-related incidents are covered.

  • We strongly recommend travel insurance. Our published FAQ states that we do not sell insurance. Before traveling, make sure your policy covers your needs, including cycling activities and any relevant medical or cancellation expenses.

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Expert Trip Guides

Local Knowledge. Real Connections

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Great Beer

Handpicked Local Breweries.

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Small Groups

More Time. More Moments.

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Iconic Destinations

The Best of Europe, by bike.

Adventures on Tap.

Still have a question?

We'd love to help you find the right ride. Whether you're choosing your first cycling holiday, planning a trip with friends, or dreaming up a custom adventure, get in touch and let's talk.

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